HOSTED PREDICTIVE DIALER BY    

Easy to Use Predictive Dialer!

Run Multiple Campaigns Simultaneously!
Run a separate campaign on each line simultaneously.

Do Query-Based Dialing!
Dial by Age, Income... whatever fields are in your database.

Remote Agent Capability!
Route calls to agents anywhere in the world.

Time Zone Sensitive!
Recognizes the time zone associated with any particular Area Code, and only dials during the specified times for that time zone.

Alternate Number Dialing
Calls up to 3 different numbers to reach a specific person.

Automatically adjusts the "drop-rate" over the length of a campaign!
Lets you take advantage of higher-volume calling periods and
STILL end up with your drop-rate under the legal limit.

Monitor and Record Calls!
Add these optional modules to monitor calls discretely, and record conversations for training and record-keeping.

Experience an ROI within WEEKS!
Talk to at least two people in the same time it takes to manually dial and reach one person

Boost agent morale and productivity by removing the tedious tasks of manual dialing

This advanced dialer places calls on behalf of agents and then routes the "live" answered calls directly to them. It recognizes and disposes of answering machines, disconnected numbers, busies and IMMEDIATELY transfers the live calls.

Just take a look at some of these extraordinary features:

• Functions as an Outbound or Inbound system!
• Runs on T1 or analog lines
• Doesn't require a separate database server!
• Doesn't require a PBX system!
• Uses a real-time Do Not Call list. All restricted numbers are removed immediately without manually updating.
• Requests for federally-mandated Do Not Call Policies are fulfilled automatically.
• Easy-to-read displays show both agent and line activity, with real-time session, line and agent statistics
• Uses IP addresses to interface with agents
• Easily adjust the ratio of agents to lines
• Customize scripting for agents using HTML format
• Customize user fields BY DATABASE! Up to 10 user-defined fields.
• Select lines and agents right on the server
• Schedule sessions easily
• Easily import ASCII comma-delimited text files and CSV files
• Built-in Script Maker lets you make your own custom scripts
• Agent screens show customized scripts
• Agent screens feature built-in dispositions for terminating calls
• Lets agents easily add callers to the Do Not Call List
• Agents can keep detailed contact info with easy-to-use "Notes" fields
• Full contact info is transferred to each agent directly from the database
• Interfaces with MS Access2000 to let you customize reports with queries, tables and much more!